I’ve used the VSM to visualise my organisation and identify workflows and parts of the system. However, the VSM doesn’t really work when you’re focusing in on change…or methods by which change can happen. Talking to Oleg I learnt that Soft Systems Methodology was used when it came to his thinking on how to make improvement changes to the organisation last year.
I’ve got the book “Soft Systems Methodology in Action”, Checkland & Scholes, and have to say that it immediately strikes me as being a very useful method by which to analyse and help think about change. Below is one of the sketches out of the book. Click on the image for a bigger version.
Of course, there’s loads to it and I won’t get through a sliver of it in the module but I’ll be making a number of further posts over the coming days - looking at the elements useful (and feasible) to my needs as regards completing the Organisational Improvement module.
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